Privacy Policy
Profenco Energy + Process Technology, having its registered office at Hurksestraat 60, 5652 AL Eindhoven, The Netherlands, is responsible for the processing of personal data as reflected in this privacy statement.
Contact Information:
Hans Prein is the Data Protection Officer of Profenco Energy + Process Technology and can be contacted at
Processing of personal data
Profenco Energy + Process Technology processes your personal data because you use our services and/or because you provide it to us.
Below you will find an overview of the personal data we process:
- First and last name
- Phone number
- Email address
- Bank account number
Processing of special and/or sensitive personal data
Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have the permission of a parent or guardian. However, we cannot verify that a visitor is over the age of 16. We therefore recommend that parents be involved in their children's online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at
For what purpose and on what basis we process personal data
Profenco Energy + Process Technology processes your personal data for the following purposes:
- Processing your payment
- To be able to contact you by telephone or email if this is necessary for the provision of our services
- Informing you about changes to our services and products
- To deliver goods and services to you
- Profenco Energy + Process Technology also processes personal data when we are required to do so by law, such as when we need the data for our tax return.
How long we store personal data
Profenco Energy + Process Technology will store your personal data for no longer than is strictly necessary to fulfil the purposes for which it was collected.
Sharing personal data with third parties
Profenco Energy + Process Technology will not sell your data to third parties and will only share your data if necessary to perform our contract with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Profenco Energy + Process Technology remains responsible for this processing.
Accessing, modifying, or deleting data
You have the right to access, correct, or delete your personal data. You can do this yourself in the personal settings of your account. In addition, you have the right to withdraw any consent you may have given to the processing of your personal data or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can ask us to send the personal data we hold about you on a computer file to you or to another organisation you specify.
If you wish to exercise your right to object and/or your right to data portability, or if you have any other questions/comments regarding data processing, please send a detailed request to
To ensure that the request for access is made by you, we ask that you include a copy of your ID with your request. On this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and BSN (citizen service number). This is to protect your privacy. Profenco Energy + Process Technology will respond to your request as soon as possible, but in any case, within four weeks.
Profenco Energy + Process Technology would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This can be done through the following link: https://autoriteitpersoonsgegevens.nl/en/contact
How we secure personal data
Profenco Energy + Process Technology takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your information is not secure or there is any indication of misuse, please contact customer service or
Modification of the privacy statement
We reserve the right to modify this privacy statement. Modifications will be published on this website.
Cookies
A cookie is a small text file sent with the pages of a website and stored by the browser on your computer, tablet or mobile phone.
We use cookies to provide you with a better service when you visit our website and to make it easier for you to use. For example, cookies allow you to stay logged in to a website or remember your preferences, such as your location and language settings.
Cookies allow us to see how often - and which pages - our websites are visited by visitors. Some cookies require your prior consent before they can be used.
This consent is not required if it concerns technically necessary (functional) cookies and analytical cookies, as defined by applicable legislation, such as Article 11.7a, paragraph 3 of the Telecommunications Act and the ePrivacy Regulation.
You can withdraw your consent to cookies at any time by clicking 'reject'.
